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Before you upgrade to 8.5.1 FP2 on Windows, make sure ALL Domino related services are stopped

Darren Duke  March 28 2010 10:57:58 AM
As shown in the screen shot below, there have been two Domino related services for a while now on Windows platforms. The other (first one in the list) is for NSD.exe. If you don't stop both before upgrading the installer will give a nsd.exe not writable error. I have no earthly idea what will happen if you don't stop both (maybe NSD will be get upgraded, maybe the server will cry like a baby), but you may get an error.

Image:Before you upgrade to 8.5.1 FP2 on Windows, make sure ALL Domino related services are stopped

While we are on the subject of services, if you have any backup agents running on servers, make sure to stop those too. Otherwise, at least with Backup Exec Agents, the installer will fail with "Domino is still running", even though "Domino" is not. Simply stop the Backup Agent service and try again. Time and time again, I see customers killing the Domino server with an NSD to get it upgraded. Just stop all the services and you'll avert the need for that.

Remember, servers (hardware and/or software) are like planes. They are both made to be up or down. And the issues usually occur on takeoff or landing.
Comments

Gravatar Image  1Ulrich Krause  3/29/2010 12:23:52 AM  And a small tipp for LINUX

If you have installed 8.5.1FP1 with some hotfixes ( like IF1 ). you have to uninstall the hotfix prior to installing FP2.

On Windows, FP2 automatically reverts to 8.5.1 before the update is installed. On LINUX, FP2 does not automatically revert and displays an error messege regarding a wrong Domino version.

Gravatar Image  2Darren Duke  3/29/2010 7:54:49 AM  @1, good point and sometimes Windows does this too

If you install a HF or IF from a network drive, it may not uninstall successfully. Just re-execute the IF or HF exe file to remove it, then proceed with the FP install.

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