April 28 2016 Thursday
How to thoroughly confuse your customers, IBM Edition
Off I toddle to IBM Fix Central. I wanted the latest FP5 and IF's for Notes, the Browser Plugin and the Lite Browser Plugin. Here's a screenshot of what IBM Fix Central returns for me.....
Now, I usually know what I am doing, but this is confusing to me, let alone a poor customer who does not understand IBM's mission to put obstacles in the way of everything you'd ever want to do on their sites.
Some mind boggling questions arise......
Totally and utterly confusing. I bet most people who get to this screen just close it and never download anything.
Now, I usually know what I am doing, but this is confusing to me, let alone a poor customer who does not understand IBM's mission to put obstacles in the way of everything you'd ever want to do on their sites.
Some mind boggling questions arise......
- Can I just download 901FP5SHF238_W32_standard.exe and that will patch all my Notes, NBP and NBP lite installs? But isn't that IF2? And build SHF237 is IF3? And isn't 237 < 238 in the normal, non-quantum universe where non-IBMers live?
- Do I really need all of these files?
- Do I have to install all of them once I download them?
- If I do need all of them, which order to I install them?
Totally and utterly confusing. I bet most people who get to this screen just close it and never download anything.
Actually, I never thought of IBMs Universe as a quantum universe, but you are right. That totally explains the whole situation. I might have to borrow that phrase from you if you don't mind!